/ How we work

Every change is built, tested and approved before it reaches your live system.

We keep a complete picture of your business in one place, build every change in a separate test copy of your app, and only release what has passed review and been approved.

Map 1 · Working with us

Talk to us any way. See everything, any time.

YOUR ACTIVE DIGITAL RETAINEReverything inside this line is includedTALK TO US ANY WAYPortal requestsany timeTeam chatWhatsApp · SlackEmailstraight to the teamCalls & meetingsrecorded and summarisedPROJECT BRAINNothing you tell us is lostEvery message and callGoals and prioritiesDecisions and approvalsHistory of all workone record per clientPROJECT MANAGEMENTEvery request is trackedowner · priority · due datetriaged the same dayOUR TEAMDevelopers + delivery leadall working from the brainanyone can pick up your workClient portalrequest statusDashboardslive viewMonthly reportdone and nextRelease noteswhat changedYOUR TEAMAnyone on your sidesees the same pictureno chasing for updatesask, comment or change direction any time, through any channel

Map 2 · How we build safely

Every change is proven in test before it reaches your live app.

YOUR ACTIVE DIGITAL RETAINEReverything inside this line is includedREQUESTAgreed and readyfrom map 1OUR TEAMwith shared skillsreadswrites backPROJECT BRAINThe living record of your businessGoals & objectivesCommercial contextDecisions & approvalsApp & user feedbackBranding & specsChange historyOUR SKILLSSession briefingSession write-backRequest triageRelease checklistYOUR TESTING PREFERENCEYou test with usWe test for youset at kickoffbuildTEST ENVIRONMENTCopy of your apptest data onlyupdated from the brainQUALITY CHECKTestedReviewedAPPROVED?by you or by usreleaseLIVE APPWhat your team usesnever edited directlyevery release loggednot yet · back for reworkany release can be undoneapp usage and user feedback go back into the brain
  • Included in your retainer
  • Work moving forward
  • Sent back or fed back
  • Release undone

Who does what

Developers

Build and test

Work only in the test environment, against criteria agreed with you up front.

Delivery lead

Review and release

Checks every change, coordinates your approval and releases to your live app.

You

Request and approve

Raise requests, try changes in the test app, and sign off as much or as little as you want.

We know your business

Context is kept, not lost between people or months.

Your live system stays stable

Changes are proven in test before they touch it.

You always know where things stand

Requests, releases and results are visible to you.

Want a team that already knows your business?

One call. We'll walk you through how this would run for your systems.

Book a callSee our approach